Setup
Connecting to VoxNow’s VoIP network is easy. You will first need a SIP compatible IP phone. We offer a wide range of phones here. If you want to get started immediately, you can download a soft phone, like X-ten while you wait for your hard phone to arrive.
Overview
- Follow the instructions to configure the phone and/or soft phone you are using. Once configured, you should be able to pick up the handset and get a dial tone. This would indicate that the phone is successfully configured and registered with the network.
- Your first call should be to the Echo test server. Dial 600. You should hear an explanation of what the echo test is and then a beep. Everything you say will then be repeated back to you as soon as it is received. If you can hear yourself, then you know that your setup is complete.
Configuration
For soft phone configuration, please choose one from here and follow the instructions from the soft phone’s details page.
For other devices such as IP phones, we cannot provide step-by-step guides for every single model. Please follow the instructions from the user manual delivered with the device and use the settings below. Do only update the device’s default settings with the ones below and do not change any other information.
- Follow the manual instructions on how to connect the device to your local network.
- It is advised to reset the device settings to factory status. Refer to the user manual for this.
- Most phones can be configured via web browser. Refer to the device’s user manual on how to check its default IP address and use a web browser to access the device’s control panel (http://[ip_address])
- Settings to be changed:
Please note that your device may not list/require all of the settings below. The device’s user manual will guide you through the device’s menu and ask for these settings.
- UID / SIP User / Authenticate ID: Enter the phone number you chose when you signed up
- PWD / Authenticate password: Enter the password that you chose when you signed up
- DisplayName / Full name: Enter your full name. This will show up as part of your caller id
- Proxy / SIP Server: sip.voxnow.net
- SIP Register Interval: 300
- Register expires: 300
- SIP Register o n / SIP Registration: 1 / yes
- Preferred codec: G729a (VoxNow does not support G723)
- Use preferred codec o nly: yes
- Nat traversal: no
- TFTP server: 168.75.215.189
- Enable Call Feature: yes
- Send DTMF: via SIP Info
- voice mail userid: 8500 - Apply the settings (refer to device’s user manual; a restart might be required)
Quick Reference Guide
- Echo Test – Dial 600 Test your audio connection to the server.
- Who Am I – Dial 8400 Say the phone number you are dialing from.
- Info – Dial 411 News, Stocks, Sports, Entertainment, Travel.
- Voicemail – Dial 8500 Check your voicemail messages.
- Conference Room – Dial 87000 Join a conference call in room 000.
Quick Calling Guide
- Make calls from other networks to VoxNow members
Dial 1 + 588 + 7 digit phone number - Toll free outgoing PSTN calls
Dial 1 + 800 + seven digit number (also for 888, 877, 866) - Continental US and Canada calls
Dial 1 + area code + seven digit number - International calls
Dial 011 + country code + city code + phone number - Receive PSTN Calls (305 portal)
1 + 305 + 728 + 6300 then VoxNow number - Receive PSTN Calls (905 portal)
1 + 905 + 481 + 0170 then VoxNow number - Receive PSTN Calls (+44 2 portal)
011 + 44 + 20 + 7043 + 9020 then VoxNow number - Receive PSTN 1 800 Calls $.05/min
1 + 800 + 360 + 1904 then VoxNow number - Calling Card with IPX phone
8600 then VoxNow number then Pin* number - Calling Card with PSTN phone (305 portal)
1 + 305 + 728 + 6301 then VoxNow number then Pin* number - Calling Card with PSTN phone (905 portal)
1 + 905 + 481 + 0169 then VoxNow number then Pin* number - Calling Card with PSTN phone (+44 2 portal)
011 + 44 + 20 + 7043 + 9020 then VoxNow number then Pin* number - Calling Card with PSTN phone (1-800) $.05/min + Applicable
1 + 800 + 360 + 1961 then VoxNow number then Pin* number
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